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Summary

Responsible for the oversight for all driver owner/operator activities, including pick-up and delivery, port interaction, governmental regulations, customer service, reporting, and continuous improvement.

Schedule: Monday – Friday; 7:30PM – 4:00AM

Salary $70-$75,000 based off experience.

Compensation package includes annual salary (paid weekly), Paid Vacation (PTO), Paid Holidays, 401k, health insurance, dental, vision, life and disability insurance, and direct deposit.

Pre-plan, assign, dispatch and monitor local truckload shipments with company drivers by giving direction via phone, text, email, or in-cab messaging.

Regular and constant communication with both drivers and dispatch support staff to coordinate shipments, provide updates and capture accessorial information.

Use of company Transportation Management System (TruckMate by TMW) for order-entry and dispatching.

Troubleshooting and resolving any issues that affect the on-time delivery of shipments, such as delayed ready times, driver call-offs, equipment mechanical issues, adverse weather conditions or traffic, etc.

Tracking of company equipment and trailer pools. Proactively communicating imbalances and making adjustments.

Other operational or office responsibilities as assigned.

Essential Functions

• Perform active role in dispatching and tracking of port and store delivery and LTL drivers.
• Works directly with warehouse operations managers to facilitate an efficient and profitable flow of product.
• Overall responsibility for the efficient operation of the dispatch, customer service, brokerage and maintenance divisions of the transportation department.
• Efficient, timely and effective utilization and maintenance of assigned equipment.
• Maintain expected service outlined in customer service level agreements.
• Minimize driver turnover.
• Maximize revenue per truck, minimize deadhead and minimize turndowns.
• Minimize excess transportation and maintenance costs.
• Maintain proficiency in trends and technology applicable to respective transportation activities.
• Ensure maximum communication and coordination between the dispatch, drivers, brokers, customer service and maintenance functions and other company departments.
• Ensure that the needs of the customers are known, respond to them, and report problems to the Transportation Manager.
• Ensure compliance with DOT, FMCSA and OSHA regulations.
• Follow and monitor port activity.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong knowledge of trucking processes, technology, transportation, and supply chain management.
• Excellent communication and customer interaction skills
• Ability to assess problem, determine root cause, and work to resolution with a team.
• Self-starter: ability to work independently
• Functional experience in warehousing, transportation, and supply chain management
• Flexible work schedule some evening and weekend coverage required.
• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

Qualifications

• Two (2) years or more related experience and/or training or equivalent combination of education and experience. required.
• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

DOT Regulated: No

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Job Category: Transportation

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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